Services

The following services are included in the room rate:

- calling an ambulance
- using the first‑aid kit and blood pressure monitor
- delivering correspondence to the room
- providing tourist information
- parking near the hotel premises for 40 vehicles
- bicycle parking for 3 spaces
- calling a taxi
- organizing a transfer, transport service with luggage delivery
- providing umbrellas during the autumn and spring periods
- using the safe at the reception
- using the storage room for the duration of the stay
- Wi‑Fi throughout the entire hotel complex
- morning wake‑up call
- daily room cleaning and bed making
- bed linen changed once every 3 days
- towel change once every 2 days (daily upon request)
- provision of an iron and an ironing board in the room
- provision of a shoe shine machine
- provision of a baby crib, high chair for children, children’s colouring books, books, and toys for families with children
- availability of a mini‑library
- availability of a coworking area
- providing board games
- fresh press
- providing earplugs
- providing charging for mobile phones
- providing a sewing kit

Additional paid services:

- “Extended Continental” breakfast (bread and bakery products, cold snacks, jams, dairy products, hot and cold drinks, fruit)
- provision of a children’s menu
- room service food services, 11:00 – 23:00
- possibility of providing food services under the full board and half board systems
- restaurant on the territory of the hotel complex, 11:00 – 23:00
- laundry and ironing services
- conference hall services
- banquet hall services
- retail outlet at the reception
- sale of souvenir products
- flower ordering and delivery
- services for themed photo shoots at the locations of the hotel complex (rooms, restaurant, banquet halls, etc.)
- hairdressing and makeup artist services
- use of the luggage storage outside the period of stay
- business center services (photocopying, scanning, printing of documents
- organization of excursions, services of guides, translation guides
- rental of sports equipment in the room (dumbbells, stepper, jump rope, yoga mat, blocks)
- rental sports equipment rental (bicycles, scooters)
- organization and holding of business negotiations, buffets, coffee breaks, presentations, conferences, weddings, anniversaries, corporate events
- decorator services